Shipping policy

Due to long distances from our warehouse, orders shipping to remote regions including but not limited to Alaska, Iceland, Saudi Arabia, Bangladesh, Malta, Chile, Georgia, Bahrain, Jordan, Kuwait, Qatar, and Cape Verde may incur shipping charges even if the $70 / £55 threshold is exceeded.

Delivery times may vary for countries not listed above. Final estimates are shown at checkout after selecting your destination.

when will my order ship out?

Orders are dispatched within 1–4 business days, followed by the delivery times listed above.

order tracking

Once shipped, you will receive an email with a tracking number. Tracking updates may take up to 48 hours. You can track your order here.

need help?

If tracking has not updated, it is usually due to a courier delay and your order is still expected to arrive within the estimated timeframe.

If your order exceeds the delivery window or you need assistance, contact us at support@climaer.com.

Please ensure items in your order are selected correctly. Once shipped, orders cannot be cancelled in transit. If you choose not to keep your order, our 30 day return policy applies.